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Crucial Confrontations by Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzler - WordSea

Crucial Confrontations cover

Crucial Confrontations

by Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzler

Whether it's reprimanding a teenager for breaking a curfew or asking the boss about a promised raise, readers will learn the hands-on skill to resolve the touchiest issues.

Business & MoneySkillsCommunications

RELEASED2011

PUBLISHERMcGraw-Hill

LANGUAGEEN

Crucial Confrontations cover

Crucial Confrontations

by Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzler

Whether it's reprimanding a teenager for breaking a curfew or asking the boss about a promised raise, readers will learn the hands-on skill to resolve the touchiest issues.

Business & MoneySkillsCommunications

RELEASED2011

PUBLISHERMcGraw-Hill

LANGUAGEEN

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